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Cosentino S.A. Silestone Quartz Surfaces
Limited 15-Year Warranty for North America
Residential Limited Warranty for North America
Cosentino, S.A. warrants to the original owners of installed Silestone®
quartz surfaces for a period of fifteen (15) years from the date of
installation of the Silestone® quartz surfaces in your residence that the
Silestone® material will be free from manufacturing defects. If a
manufacturing defect occurs during the warranty period, Cosentino, S.A. will
at its option, repair or replace the defective Silestone® quartz surfaces.
WHAT THIS LIMITED 15-YEAR WARRANTY COVERS:
 | Cosentino, S.A.’s warrants under this limited 15-year warranty
exclusively to the original purchaser of the Silestone® quartz surfaces
for only the repair or replacement of the defective product. |
 | This limited 15-year warranty covers Silestone® quartz surfaces that
have been permanently installed in your residence. |
 | This limited 15-year warranty covers products that have been
maintained according to the Silestone® quartz surfaces Care and
Maintenance guide provided free of charge at the time of installation,
or upon request, by the Cosentino USA Authorized Silestone® Installer or
by Cosentino USA. |
 | This limited 15-year warranty covers products that have been
installed by a Cosentino USA Certified Silestone® Installer. If you are
making a warranty claim, you, the customer, are responsible for proving
that the product is Silestone® and that is was installed by a Certified
Silestone® Installer. |
 | This limited 15-year warranty covers products that have been
registered with Cosentino USA within sixty (60) days of installation and
that have the Silestone® product identifier affixed at the time of the
warranty claim. |
WHAT THIS LIMITED 15-YEAR WARRANTY DOES NOT COVER:
 | This limited 15-year warranty does not cover color variances,
thermal shock, chemical abuse, impact damages or defects by fabrication,
misuse or improper fabrication. |
 | This limited 15-year warranty does not cover any additional or
supplemental repairs or modifications such as, for example, any
plumbing, electrical, tile or wall surface modifications that may be
necessary to repair or replace the Silestone® product covered under this
limited 15-year warranty; such other repairs and modifications shall be
the responsibility of the customer. |
 | This limited 15-year warranty does not cover products that have not
been paid for in full. |
 | This limited 15-year warranty does not cover uses of products for
products exposed to outside weather and climate conditions, abnormal use
or conditions, or abuse in any way. “Abnormal use or conditions”
includes, but is not limited to, damage from mishandling or misuse,
damage from excessive heat or uneven exposure to weather conditions,
exposure to ultraviolet light, physical or chemical abuse, and damage
from improper care and maintenance. |
 | Cosentino, S.A. is not responsible for damage or injury caused in
whole or in part by acts of God, job site conditions, architectural and
engineering design, structural movement, acts of vandalism, or
accidents. |
 | This limited 15-year warranty does not cover seam performance. |
 | This limited 15-year warranty is non-transferable and does not cover
claims made by subsequent owners of your home. |
 | This limited 15-year warranty does not cover products that you, the
customer decide you do not like after installation due to color, edging
styles or other opinions based on personal preference. |
REGISTRATION:
To register for this limited 15-year warranty, you must fill out the
warranty registration online at
www.cosentinowarranty.com or call or write to Cosentino USA at the phone
number or address below to obtain a registration form. You must register
within sixty (60) days of installation to be eligible under this limited
15-year warranty.
TO OBTAIN SERVICE UNDER THIS WARRANTY:
To obtain the best service under this limited 15-year warranty, contact
the source from whom you purchased Silestone®. For more information about
this warranty, please contact Cosentino, S.A.’s North American distributor,
Cosentino USA, directly by writing or calling:
Cosentino N.A.
Silestone® Quartz Surfaces
13124 Trinity Drive
Stafford, Texas 77477
Attn: Warranty Administrator
(1-877-436-7482)
In order to obtain service under this limited 15-year warranty, you must
permit your Cosentino USA Certificate Silestone® Installer or Cosentino,
S.A.’s authorized agents to inspect your Silestone® product at your
residence. Also, you must reasonably cooperate with your installer and
Cosentino, S.A.’s agents in the efforts to service this limited 15-year
warranty.
Except as provided in this limited 15-year warranty, Cosentino, S.A.
shall not be liable in either tort or contract for any loss of direct,
consequential or incidental damages arising out of the use or in ability to
use the product in residential applications covered by this warranty. Some
states do not allow the exclusion or limitation of incidental damages, so
the above limitation or exclusion may not apply to you.
Cosentino, S.A. makes no other warranty, representation or guarantee,
express or implied, with respect to its products, except as expressly stated
herein. Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have
other rights which may vary from state to state or, in Canada, from Province
to Province.
This is the only warranty offered by Cosentino, S.A. for Silestone®
quartz surfaces. No one other than Cosentino, S.A. is authorized to make any
warranty or promise with respect to Silestone® quartz surfaces. |
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